At phjill, your personal data is treated with the same care we put into every game on our platform. This Privacy Policy explains exactly what we collect, why we collect it, and how we keep it safe — in plain language you can actually understand.
These six principles guide every data decision we make at phjill — from the moment you register to the day you request account closure.
phjill operates in full compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012 — and its implementing rules. Your rights as a data subject are fully recognized and upheld.
All data transmitted between your device and phjill's servers is protected by 256-bit SSL/TLS encryption. Your personal and financial information is never sent or stored in plain text.
phjill does not sell, rent, or trade your personal data to third-party marketers or data brokers — ever. Your information is used solely to operate and improve the phjill platform.
Data collected by phjill is used only for the specific purposes disclosed in this Privacy Policy. We do not repurpose your data for unrelated activities without your explicit consent.
You have the right to access and correct any inaccurate personal data held by phjill at any time. Simply contact our support team or update your details directly through your account settings.
Subject to legal and regulatory retention requirements, you may request deletion of your personal data from phjill's systems. We will process erasure requests within 30 days and confirm completion in writing.
Summary: phjill ("we," "us," "our") is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use the phjill Casino website and any associated services. By registering or using the phjill platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all personal data collected by phjill through the website at https://phjill.com, any associated mobile applications, and all related services and communications. It applies to registered players, prospective players who browse the platform without registering, and any individual who contacts phjill's customer support team.
This Policy should be read alongside the phjill Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and phjill. In the event of any conflict between this Privacy Policy and the Terms & Conditions on matters of data privacy, this Privacy Policy shall prevail.
phjill reviews and updates this Privacy Policy periodically to reflect changes in our data practices, applicable law, or regulatory guidance. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, phjill is the personal information controller responsible for the personal data collected through the phjill platform.
phjill has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with applicable data protection laws and handling data subject requests. You may contact the phjill DPO at any time using the contact details provided in Section 14 of this Policy.
phjill collects personal data through several channels, including account registration, identity verification, gameplay activity, payment transactions, customer support interactions, and your use of the phjill website. The categories of personal data we collect include:
Note on Sensitive Data: phjill does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where strictly required for identity verification purposes under applicable law or regulatory directive.
The following table summarizes the main categories of data collected and their primary purposes:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity & Contact | Account registration, KYC verification, communications | 5 years after account closure |
| Financial Data | Payment processing, fraud prevention, AML compliance | 7 years (regulatory requirement) |
| Gaming Activity | Platform operation, responsible gaming monitoring | 5 years after account closure |
| Technical & Device | Security, fraud detection, platform improvement | 2 years from collection |
| Communications | Customer support, dispute resolution | 3 years from interaction |
phjill uses the personal data we collect for the following purposes:
phjill processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
phjill does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
phjill engages trusted third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support technology providers. These providers are contractually bound to process your data only on phjill's instructions and in accordance with applicable data protection law.
phjill may disclose your personal data to Philippine regulatory authorities (including PAGCOR and the Anti-Money Laundering Council), law enforcement agencies, or courts where required by law, court order, or regulatory directive. phjill will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of phjill's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
phjill may share your personal data with other third parties where you have provided explicit consent for such sharing. You may withdraw this consent at any time by contacting phjill's Data Protection Officer.
phjill uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the phjill website.
You can manage your cookie preferences through the phjill cookie consent tool available on the platform, or by adjusting your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the phjill platform. For more information on managing cookies, refer to your browser's help documentation.
phjill retains your personal data for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The specific retention periods applicable to each category of data are set out in the table in Section 3.
Where personal data is no longer required for any lawful purpose, phjill will securely delete or anonymize it in accordance with our data retention and disposal procedures. Anonymized data that can no longer be linked to an identifiable individual may be retained indefinitely for analytical and research purposes.
Players who request account closure should be aware that certain data — particularly financial transaction records — must be retained for a minimum of seven (7) years under Philippine AML regulations, regardless of account status.
phjill implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, phjill will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.
Your Role in Security: While phjill takes extensive measures to protect your data, you also play an important role. Keep your phjill account password confidential, use a strong and unique password, enable multi-factor authentication where available, and notify phjill immediately if you suspect unauthorized access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phjill:
Know what data phjill collects and how it is used before or at the time of collection.
Request a copy of the personal data phjill holds about you, including the purposes for which it is processed.
Request correction of any inaccurate or incomplete personal data held by phjill.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
To exercise any of these rights, please contact phjill's Data Protection Officer using the details in Section 14. phjill will respond to all data subject requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified of any extension.
phjill will not charge a fee for processing data subject requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
The phjill platform is strictly intended for individuals who are 21 years of age or older. phjill does not knowingly collect personal data from individuals under the age of 21. Age verification is conducted as part of the registration and KYC process to enforce this restriction.
If phjill becomes aware that personal data has been collected from an individual under the age of 21, the relevant account will be immediately suspended, all data will be deleted (subject to any legal retention obligations), and any deposits will be returned at phjill's discretion after deducting applicable processing fees.
If you believe that a minor has registered on the phjill platform, please contact our support team immediately so that we can take appropriate action.
phjill's primary data processing operations are conducted within the Philippines. However, certain third-party service providers engaged by phjill — including cloud infrastructure providers and technology vendors — may process your personal data in jurisdictions outside the Philippines.
Where personal data is transferred outside the Philippines, phjill ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms.
By using the phjill platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary for the operation of the platform, subject to the safeguards described above.
phjill reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email to the address on file or through a prominent notice on the phjill platform, at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page will be revised whenever changes are made. Your continued use of the phjill platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree to the amended Policy, you must cease using the platform and may request account closure in accordance with the phjill Terms & Conditions.
We encourage you to review this Privacy Policy periodically to stay informed about how phjill protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or phjill's data practices, please contact our Data Protection Officer:
phjill Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the phjill platform
Response Time: Within 30 calendar days for data subject requests; within 24 hours for general support inquiries
If you are not satisfied with phjill's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available on the NPC's official website.
phjill encourages players to contact us directly in the first instance so that we have the opportunity to address your concern before escalation to the NPC. We are committed to resolving all data privacy matters promptly, fairly, and transparently.
Now that you know how we protect your privacy, join millions of Filipino players enjoying live baccarat, jackpot slots, bingo, and more — all secured with 256-bit encryption and Philippine Peso payments. 21+ only.